Wednesday, April 1, 2009

Buffalo Wild Wings Email

They by far win the fastest response, I got it back on the same day! WTG BWW! Anyway, being an Ohio State fan through and through, this is a common stop for us to eat, especially on game day. This last season I hardly went because I was afraid of the reaction and then eventually we ordered it as take-out one night. They by far have the best wings I have ever had and was glad to see that overall, most of their sauces don't contain gluten, but here's the email I received. What they speak of for the possibilities of cross-contamination are common in all restaurants, so heed the advice in general, but hell, I still eat here and haven't had a bad reaction yet!

Thank you for your request. We do not have a specific gluten free menu. Attached is our recently completed Allergen Reference Sheet, Sauce Nutritional information for your review. Please note the preparation process below for the fried items in regards to the crossover of food. The Naked chicken tenders do not contain gluten and they are cooked on the grill. They should not be cooked on the same part of the grill as the burgers and they should use separate utensil (however I cannot guarantee). You can speak with the manager at the location.

Preparation Processes:
- Our Traditional Wings are a fresh chicken product that we deep fry at 350'F and shake in the sauce of choice.
- Our Boneless Wings are a breaded chicken product that is also fried at 350'F and then shook in the sauce of choice. The same container is used to sauce the boneless and the traditional wings.

- Our grilled chicken products and burger products are cooked on a 550'F char broiler, a grill seasoning is applied at the time of cooking the seasoning does contain Dairy and Soy. The Burgers do contain gluten.

- Our Tortilla chips are fried fresh in the restaurant.


As a note, in the preparation process of all our fried items we do not segregate individual product into separate fryers when they are cooked so there is the potential of crossover of fried items and oil in the fryers.


We hope you find this information helpful.

allergen list


UPDATE!!! March 2010

I emailed them again to obtain an updated allergen list, here is their response....
Thank you for your request. Attached is our Allergen Reference Sheet, Sauce Nutritional information for your review. Please note the preparation process below for the fried items in regards to the crossover of food. Preparation Processes:
- Our Traditional Wings are a fresh chicken product that we deep fry at 350'F and shake in the sauce of choice.
- Our Boneless Wings are a breaded chicken product that is also fried at 350'F and then shook in the sauce of choice. The same container is used to sauce the boneless and the traditional wings. - Our grilled chicken products and burger products are cooked on a 550'F char broiler, a grill seasoning is applied at the time of cooking the seasoning does contain Dairy and Soy. The Burgers do contain gluten. - Our Tortilla chips are fried fresh in the restaurant.
As a note, in the preparation process of all our fried items we do not segregate individual product into separate fryers when they are cooked so there is the potential of crossover of fried items and oil in the fryers.
This includes our fish, shrimp, potato products, chips, chicken (breaded and traditional wings), All Started and Sides (mozzarella sticks, mushrooms, dippers, onion rings, corn dogs) In regards to the frying oil, we use a Beef Tallow Shortening from Cargill to fry all of our products.
The Shortening ingredient Statement Lists: Deodorized Beef Tallow, BHT and Citric Acid (to protect flavor), Dimethylpolysiloxane (added as a stabilizer). We hope you find this information helpful.

As you can see, their standards are still the same!



Allergen list is posted here! Enjoy!


Please visit here for previous post location with comments attached! Thanks!

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